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comparekaki
DATA PROTECTION POLICY
Updated on March 10, 2021

Background

Your privacy is important to us. We are fully dedicated in keeping your privacy safe. In accordance to the Personal Data Protection Policy (PDPA) 2012, herewith sets the Company's Data Protection Policy.

1. Contacting our Data Protection Officer ("DPO")

The Business Contact Information ("BCI") of the DPO for ensuring compliance with the PDPA is as follow:

Main Contact

Name: Justin Koh

Designation: Compliance Executive

Contact No: 6801 4088

Email: justinkoh@singcapital.com.sg

2. Usage of our website

Personal information received through the usage of our website, will be used only to deliver the information you have requested.

This website does not automatically capture personal information, other than the user's IP address and session information, such as the duration of the visit and the type of browser used. This information is only used for system administration and to provide site statistics.

For personal data transmitted through this website, while we take reasonable steps to ensure security, by accepting the terms and conditions, you accept that the Internet is not a completely secured medium of communication of information and that such transmission will be at your own risk.

Personal data held by SingCapital relating to you will be kept confidential and will only be used in accordance with product and service conditions.

By requesting for quotations, services, promotions and interacting with us, you have agreed and consent to CompareKaki, its related corporations, and affiliates, as well as our respective representatives, collecting, using, disclosing your Personal Data, and disclosing such Personal Data to SingCapital's authorized service providers and relevant third parties in the manner set forth in this Privacy Policy.

3. Collection of Personal Data

Examples of how we collect Personal Data includes, but not limited to, the following:

a. When you complete online forms to request for quotations;

b. When you submit an enquiry through our website;

c. When you correspond with our Financial Consultants or Staff;

d. When someone refers you to us with your consent.

4. Use of your Personal Data

The usage of your Personal Data includes, but not limited to, the following:

a. Facilitating the generation of online quotations;

b. Facilitating the processing of claims;

c. To identify you;

d. To provide you with Customer Support;

e. To communicate with you about our products or services that you have expressed interest in, or maybe of interest to you;

f. Our internal administrative processes;

g. To resolve complaints;

h. To complete product provider's application forms;

i. Compliance with other relevant laws or authorities

5. Disclosure of your Personal Data

Please note that as required by law, your personal data will be kept confidential and not disclosed to unauthorized parties.

However, subject to other relevant laws and the provision of our services and products, your personal data may be disclosed, but not limited to, the following:

a. To our Business Partners and/or related corporations;

b. Between relevant departments in the Company;

c. Regulatory bodies;

d. In the event of a dispute, to relevant parties such as lawyers or dispute resolution centres such as the Financial Industry Disputes Resolution Centre Ltd (FIDREC);

e. Any relevant parties that you have authorized us to disclose to.

6. Consent

The Company would require your consent before we can use your personal data for a specified purpose. If you have sent an enquiry via our "Contact us" page you would have been deemed to have consent us to contact you with regards to your query.

By providing us Personal Information relating to a third party, such as, but not limited to, your family members, you represent and warrant that the consent of that third party has been obtained for the purpose of this policy.

7. Access, Withdrawal and Correction

You can request information about the ways your personal data has been used or disclosed in the past year. If you wish to withdraw your consent, update or correct an error and/or omission of your personal data, please attention your request to the DPO and allow us up to 30 calendar days to complete to your request.

8. Third-Party Sites

Our website may contain links to other websites. We are not responsible for the data protection or privacy policy of these other websites.

Have a question?

Not sure exactly what you’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!


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    480 Lorong 6 Toa Payoh, HDB Hub East Wing, #11-01, Singapore 310480

    Operating Hours: Mondays to Fridays 9am - 6pm